In order to let us know that your child will miss an upcoming class, please fill in our Missed Lesson form at http://link.kinlearning.com/reschedule. This form immediately notifies us of any absences so please feel free to complete this without contacting us separately.
Once you have filled in this form, you will be added to our list of customers that would like a replacement lesson. If your request is in line with our terms and conditions we will get in touch if a replacement lesson becomes available. Please note that you will not be able to receive an offer of a replacement lesson unless you have filled in the form above.
Please see here for terms and conditions https://kinlearning.com/wp-content/uploads/old_uploads/2020/09/Payment-Terms-and-Conditions-2020.pdf
When notifying us of an absence, please note that it is much easier for us to provide replacement classes when our customers provide sufficient notice of an absence. We therefore request 7 days' notice wherever possible.